Returns & Exchanges

We know you'll love your purchase but what if you don't? We all change our minds at some point in our lives (it's a woman's prerogative, isn't it??) so please let us know and we'll be happy to issue you with a credit or an exchange from our range.

We always try to check for defects but sometimes they can still slip though so if the product is faulty we will endeavour to send you a replacement. If something goes wrong in transit and the product arrives damaged, please contact us within seven days and we'll arrange for a NZ Post representative to get in contact with you to make a claim.

Please note that although we are happy to exchange products if you change your mind, we will credit the item only and you will be asked to cover the cost of the return to base item and freight for the replacement item.

Contact us on k@kdesign.co.nz for further information.